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Terms Of use

Effective Date: 20th Oct, 2024
Welcome to the website of SKYWAYS TOURS PVT LTD. By accessing or using our services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before making any bookings or using our website. If you do not agree with any part of these terms, please refrain from using our services.

1. General Terms

  • These Terms and Conditions govern all bookings, travel services, and use of the website provided by SKYWAYS TOURS PVT LTD.
  • The company reserves the right to modify these terms at any time. Updated terms will be posted on the website and will be effective immediately upon posting.
  • Use of our services is subject to all applicable laws and regulations.

2. Booking and Payment

  • All bookings are subject to availability and confirmation.
  • A non-refundable advance may be required to secure your booking. Full payment must be made as per the terms provided at the time of booking.
  • Payments can be made through credit cards, debit cards, bank transfers, or other approved methods. SKYWAYS TOURS PVT LTD is not responsible for any payment delays or failures due to issues with the payment gateway or bank.

3. Cancellation and Refund Policy

  • Cancellations by the Customer:
    • Cancellations must be made in writing and are subject to the cancellation policy specified for each booking.
    • Refunds, if applicable, will be processed within a stipulated period, excluding non-refundable amounts and cancellation fees.
  • Cancellations by SKYWAYS TOURS:
    • If we need to cancel a booking due to unforeseen circumstances (e.g., natural disasters, travel restrictions), we will notify you promptly and offer an alternative arrangement or refund.

4. Travel Documents and Visa

  • It is the responsibility of the customer to ensure they have valid travel documents, including passports and visas, before the departure date.
  • SKYWAYS TOURS PVT LTD will assist with visa applications where applicable but does not guarantee visa approvals. Any visa rejections are beyond our control, and cancellation charges will apply if the booking is affected.

5. Travel Insurance

  • SKYWAYS TOURS PVT LTD strongly recommends that customers purchase comprehensive travel insurance to cover potential risks, such as cancellations, medical emergencies, and lost baggage.
  • We are not liable for any loss, damage, or inconvenience resulting from the absence of adequate travel insurance.

6. Responsibilities and Liabilities

  • SKYWAYS TOURS PVT LTD acts as an intermediary between customers and various travel service providers (airlines, hotels, transport companies, etc.). We are not liable for any delays, cancellations, or disruptions caused by third parties.
  • The company will not be held responsible for any personal injury, loss, or damage during the trip unless directly caused by our negligence.
  • Customers are responsible for adhering to the rules, laws, and regulations of the destinations they visit.

7. Changes to Itinerary

  • SKYWAYS TOURS PVT LTD reserves the right to modify itineraries or services due to unforeseen circumstances, such as weather conditions, political events, or operational requirements.
  • Any changes will be communicated to the customer promptly, and alternative arrangements will be provided where possible.

8. Code of Conduct

  • Customers are expected to behave responsibly and respectfully during their travels. Disruptive or offensive behavior may result in the termination of services without refund.
  • Customers must comply with the instructions and policies of local authorities, airlines, and travel service providers.

9. Intellectual Property

  • All content on this website, including text, images, logos, and trademarks, is the property of SKYWAYS TOURS PVT LTD.
  • Unauthorized reproduction, modification, or distribution of website content is strictly prohibited.

10. Privacy Policy

Use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Force Majeure

SKYWAYS TOURS PVT LTD is not liable for any failure to perform or delays due to events beyond our reasonable control, including natural disasters, strikes, political unrest, or travel restrictions.

12. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of India.
  • Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

SKYWAYS TOURS PVT LTD
Survey No. 847, Nashik – Pune Rd, Opp. ICICI Bank, Near RTO Colony, Bodhale Nagar, Nashik, Maharashtra 422011, India
Phone: +91 253 241 5555 | +91 9890692112 | +91 9860792112
Email: bookings@skywaystour.com

By accessing our website and using our services, you agree to the above Terms and Conditions.

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